Press Releases
03/25/2022
New Haven Line Train Schedule Enhancements Effective March 27
The Connecticut Department of Transportation (CTDOT) today announced that a new schedule will take effect on Sunday, March 27, 2022, on the New Haven Line, operated by Metro-North Railroad. The new schedule will also include additional weekday train service and train time adjustments on the New Canaan Line (NCL). The Danbury Line and Waterbury Line schedules remain unchanged.
New Haven Line (NHL) customers will see an increase in weekday train service to approximately 91% of pre-pandemic levels, an increase of 34 trains, bringing the total number of weekday trains to 278 trains. The new schedule includes the restoration of pre-pandemic zoned express trains. Connecticut stations having express trains restored include Cos Cob, Riverdale, Stamford, Fairfield, Fairfield Metro, Bridgeport, Stratford, West Haven, and New Haven. Additionally, NCL service will increase to 40 trains per weekday, and train times will be adjusted to closely match pre-pandemic service and reduce travel times between New Canaan and Grand Central Terminal.
“With the addition of express trains to the schedule, New Haven Line riders will have more and faster travel options during the morning and evening commute. It is gratifying to see the return of our riders after the pandemic. We are on the right track,” said Rich Andreski, CTDOT Public Transportation Bureau Chief.
Peak fares have resumed as well with the restoration of most peak period service. For additional information on fares and discounts visit Metro-North fares (mta.info).
All rail customers are encouraged to pre-purchase their rail tickets before boarding using Ticket Vending Machines, or the MTA eTix mobile app.
CTDOT and Metro-North Railroad remind customers to always wear a mask or face covering at train stations and when traveling on the train. Customers who feel sick should not use public transportation.
The updated NHL train schedule is available at www.mta.info/mnr. Customers are encouraged to check the schedule and status of service before they travel.
For information on how to use the MTA eTix app visit www.mta.info/mta-etix
Many Ways to Stay Connected:
Information about planned schedule changes and all planned service changes is available through Metro-North Railroad’s real-time service information sources.
MYmta app & MTA.info – Customers who use the new, comprehensive MYmta app will see real-time travel information for Metro-North and connecting services all in one place, with push notifications when service is not operating normally. As a caution, trains that start out their trips on time may experience delays en route. The Metro-North Train Time app also remains available for customers to access Metro-North train information. The rail tab of the “Service Status” box at new MTA.info is always the definitive source for the latest status for each line, updated every minute. The MYmta app also now features real-time car-by-car seating capacity information for the NHL, guiding customers to cars with the most available seats on a train before boarding.
Email and text message service updates – Customers are urged to sign up to receive the alerts by visiting MyMTAAlerts.com. To avoid unwanted messages, a user can tailor the messages to the specific branch, and the specific times of day.
@MetroNorth on Twitter – Twitter users can follow @MetroNorth to receive updates of a similar nature to the email and text alerts.
The above communications channels can be accessed while at home or on the go. For customers who are located at stations, Metro-North will post the latest service updates on digital signs at station platforms and will make audio announcements over public address systems, and on-board announcements made by train crews.
For those who prefer the telephone, information is available from the Metro-North’s Customer Service Center in Connecticut by calling (877) 690-5114 and saying: “Metro-North Railroad.” Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach Metro-North at (877) 690-5114.
FOR MEDIA INQUIRIES:
OFFICE OF COMMUNICATIONS
TELEPHONE: 860-594-3062
EMAIL: CTDOTMedia@ct.gov
WEB SITE: www.ct.gov/dot
TWITTER: https://twitter.com/CTDOTOfficial