NOTICE: In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Financial Institutions Division

Contact the Division

The Financial Institutions Division ("FID") regulates various entities pursuant to Title 36a of the Connecticut General Statutes, including:

  • State-chartered banks (including bank and trust companies, savings banks and savings and loan associations)
  • State-chartered credit unions
  • Business and industrial development corporations
  • International trade and investment corporations
  • Certain non-banking corporations that exercise fiduciary powers
  • Foreign bank branches, agencies or representative offices in Connecticut
  • Connecticut bank holding companies

Please visit our Find a Financial Institution page for more information.

The role of the FID is to ensure that the citizens of Connecticut can safely conduct financial transactions in responsibly-managed, safe and sound institutions that are under its supervision. 

FID receives its funding from industry through assessments that are calculated as a percentage of an institution's assets, and from licensing and application fees and penalties.

See also: Specialty Bank Examinations | Organizing a Bank
             Organizing a Credit Union | Advantages of a State Credit Union Charter

Professional Accreditation

FID has been continuously accredited by the Conference of State Bank Supervisors ("CSBS") since 1986, with the most recent on-site accreditation received in November 2012. Accreditation certifies that the division meets the highest standards and practices of bank supervision and regulation.   

FID has also been accredited by the National Association of State Credit Union Supervisors (NASCUS) since 1990, with the most recent on-site accreditation received in October 2015. Connecticut was the third state, and is presently one of only 28 state credit union regulatory agencies in the country, to merit the designation intended to foster a standard of excellence in the examination and supervision of credit unions. 

Contacting the Financial Institutions Division:

For consumer complaints and inquiries, please visit the Consumer Assistance section.

For industry questions:

Connecticut Department of Banking

Financial Institutions Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone: (860) 240-8180 or toll-free 800-831-7225
Fax: (860) 240-8167

Key Division Personnel:

Mary Ellen O'Neill, Division Director
mary.oneill@ct.gov

Anthony F. Conway, Assistant Director
anthony.conway@ct.gov

Debora Lein, Department Manager, Credit Unions and Banks
debra.lein@ct.gov

Todd Prout, Department Manager, Banks
todd.prout@ct.gov

Amy LaChance, Department Manager, Applications and Public Deposits
amy.lachance@ct.gov