Southeastern Mental Health Authority (SMHA)
401 West Thames Street, Building 301, Norwich, CT 06360
SMHA Main Phone:(860) 859-4500
24 hour Crisis Line: (860) 886-9302
DMHAS Addiction Treatment 24 hour hotline: 1-800-563-4086
**No one will be denied service for inability to pay. Medicaid and Medicare accepted. Department of Mental Health and Addiction Services (DMHAS) facilities will not discriminate in the provision of health care services to an individual. Click here for the full policy.**
A Message from Rick Callahan, M.A., LPC, LADC
CEO of SMHA
“Welcome to the SMHA website. It is my hope that you find this site useful and informative in your search for mental health and addiction services in Southeastern Connecticut.
Recovery does happen, and we are here to help you or your loved ones achieve that goal.”
Southeastern Mental Health Authority (SMHA) is a community mental health agency operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). Its primary goal is to provide high quality behavioral health services to those in our community with mental health and substance use disorders who are 18 years or older and reside in New London County and its surrounding towns. Services, which include case management, outpatient behavioral health, crisis intervention, respite care, and forensic services, are recovery oriented and offered in a trauma informed and culturally sensitive manner. We support individuals to identify and achieve their own goals in recovery, fostering independence, dignity, and ability. See SMHA’s Mission, Vision & Values.
As a State Operated Local Mental Health Authority, SMHA is responsible for administering all DMHAS contract funded behavioral health services in Southeastern Connecticut. We serve individuals who reside in the following towns: Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Ledyard, Lisbon, Montville, New London, North Stonington, Norwich, Preston, Salem, Sprague, Stonington, Voluntown, and Waterford.
The Southeastern Mental Health Authority Network of Providers
SMHA is accredited by the Joint Commission. If a member of the public is concerned that SMHA is not adequately addressing a concern about client care or safety they may register complaints to the Joint Commission by calling 1(800) 994-6610, sending a fax to (630) 792-5636, or emailing firstname.lastname@example.org.