Evaluation, Quality Management & Improvement Division

Annual Consumer Satisfaction Survey

Contacts: Karin.Haberlin@ct.gov, Program Manager; Kristen.Miller@ct.gov

Monday, June 27, 2022:In recognition of the challenges that we have faced this year, particularly around staffing, we are extending the deadline for the annual FY22 DMHAS Consumer Satisfaction Survey.

The new Consumer Satisfaction Survey deadline will be Friday, July 15, 2022.  
All survey data MUST be in before 8 am on Monday, July 18 or it will not be included in our analysis.

Click Here to go to Online Consumer Satisfaction Survey

Haga Clic Aquí para ir a la Encuesta de Satisfacción del Consumidor en Línea 

Guidance for Provider Staff - FY22

• You Can Take The Survey Online! (standard survey)
• You Can Take The Survey Online! (BHH survey)
• ¡Usted puede tomar la Encuesta en línea! (standard survey)
• ¡Usted puede tomar la Encuesta en línea! (BHH survey)

Wallet card templates (Uses Avery 8371 business cards):

• English
• Spanish

List of Programs by Provider

Traditional Paper Survey Materials

Optional Materials

Quality of Life Instrument

• Optional Quality of Life Instrument - English
• QOL Instructions - English
• Optional Quality of Life Instrument - Spanish
• QOL Instructions - Spanish

• Optional Health Related Outcomes - English
• Optional Health Related Outcomes - Spanish

Reports

• Consumer Satisfaction Survey 2021 Annual Report (coming soon)
• Consumer Satisfaction Survey 2020 Annual Report
• Consumer Satisfaction Survey 2019 Annual Report