Evaluation, Quality Management & Improvement Division

Annual Consumer Satisfaction Survey

Contacts: Karin.Haberlin@ct.gov, Program Manager; Kristen.Miller@ct.gov

Click Here to go to Online Consumer Satisfaction Survey

Haga Clic Aquí para ir a la Encuesta de Satisfacción del Consumidor en Línea 

Guidance for Provider Staff - FY22

• You Can Take The Survey Online! (standard survey)
• You Can Take The Survey Online! (BHH survey)
• ¡Usted puede tomar la Encuesta en línea! (standard survey)
• ¡Usted puede tomar la Encuesta en línea! (BHH survey)

Wallet card templates (Uses Avery 8371 business cards):

• English
• Spanish

List of Programs by Provider

Traditional Paper Survey Materials

Optional Materials

Quality of Life Instrument

• Optional Quality of Life Instrument - English
• QOL Instructions - English
• Optional Quality of Life Instrument - Spanish
• QOL Instructions - Spanish

• Optional Health Related Outcomes - English
• Optional Health Related Outcomes - Spanish

Reports

• Consumer Satisfaction Survey 2021 Annual Report (coming soon)
• Consumer Satisfaction Survey 2020 Annual Report
• Consumer Satisfaction Survey 2019 Annual Report