Evaluation, Quality Management & Improvement Division

Annual Consumer Satisfaction Survey

Karin.Haberlin@ct.gov, Program Manager 

Kristen.Miller@ct.gov, Associate Research Analyst

Click Here for FY23 Survey Counts

Reports

The FY24 survey materials are currently undergoing revision (no new additions) and will be available by 12/1/23.

Memo to Providers for FY23 Survey

FY23 Guidance for Providers

 

Traditional Paper Survey Materials

English

 

 

Consumer Satisfaction Survey Questionnaire

PDF

Word

Behavioral Health Home(BHH) Consumer Satisfaction Survey

PDF

Word

Cover Memo

PDF

Word

 

Spanish

Consumer Satisfaction Survey Questionnaire

PDF

Word

Behavioral Health Home(BHH) Consumer Satisfaction Survey

PDF

Word

Cover Memo

PDF

Word

Supplemental Materials for Online Surveying

Wallet Card Template for English Online Survey

 

You Can Take the Survey Online (guide for respondents)

BHH

 

 

Wallet Card Template for Spanish Online Survey

Usted puede tomar la encuesta de satisfacción del consumidor DMHAS en línea

BHH

 

Optional Materials

Quality of Life Instrument

Health Related Outcomes

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