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Press Releases

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11/04/2019

Lemon Law Program in Connecticut Reaches Record Number of Cases in 2019

Consumer Protection Program surpasses 2018 numbers, remains easily accessible to Connecticut consumers

Monday, November 4th 2019 – The Department of Consumer Protection (DCP) announced that the state’s Lemon Law Program, which processed 81 cases in 2018, has already seen a record number of 93 cases so far this calendar year.

 

“I’m pleased to see that more people in Connecticut are aware that this program can be a resource,” said Consumer Protection Commissioner Michelle H. Seagull, “The Lemon Law Program is designed to be easily accessible to all consumers in our state. Consumers do not require representation by an attorney during the application process or at a hearing. I want to encourage any consumers who feel they may have purchased a defective vehicle that meets the parameters of the program to reach out to us for support.”

 

Connecticut’s Lemon Law Program was one of the first in the country, beginning in 1984, and covers a vehicle:

 

  • Registered as “passenger,” combination” or “motorcycle” in the State of Connecticut; and,
  • That has had a defect, within the manufacturer’s limited warranty, during the first 2 years or 24,000 miles that could not be repaired after a reasonable number of repair attempts.

 

Totals for 2019 will be available shortly after the New Year. Case numbers and the amount returned to consumers through the program in past years are:

 

Year

Cases

Returned to Consumers

2014

53

$1,354,095.00

2015

55

$1,270,122.00

2016

55

$1,509,632.00

2017

64

$2,308,107.00

2018

81

$2,621,831.00

 

For more information about Connecticut’s Lemon Law Program, businesses and consumers should visit www.ct.gov/dcp/lemon. DCP also has a manual to guide consumers going through the process available for download here.

 

Those with questions may contact the program by emailing dcp.lemonlaw@ct.gov.

 

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Media Contact:

 

Lora Rae Anderson
lorarae.anderson@ct.gov
(860) 713-6019 (office)
(860) 247-8711 (cell)

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