NOTICE: To protect the health and safety of the public and our employees, DCP employees will no longer be at 450 Columbus Blvd. Please do not send mail. We recommend using our online services, or sending an email to the appropriate division/person instead. Phone lines will have limited support, and voicemails will be returned when possible. We apologize for any inconvenience.

Walk-In Center Policies


The Department of Consumer Protection (DCP) has redirected our walk in center staff in order to better serve the public. However, the public may still visit our Self-Serve Walk In center if needed. Phone numbers for our divisions and access to phones will be provided for questions or for those with scheduled appointments.

Prior to your visit, you are encouraged to contact the appropriate division to schedule an appointment. 

The Walk-In Center is open Monday through Friday from 8:30 a.m. to 4:30 p.m. The Walk-In Center policies are as follows:

  • Applications and general information may be obtained
  • Individuals may drop-off applications and documents
  • Credit/debit cards are NOT accepted
  • Checks and money orders are preferred.
  • Notary services are not available on a daily basis   

The Self-Serve Walk-in Center does not:

  • Issue licenses
  • Review or approve licenses
  • Provide technical assistance
  • Print license certificates
  • For expedited processing or to pay using a credit/debit card, please apply or renew online