To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. We apologize for any inconvenience.

Guaranty Fund Online Application Process

Filing a Guaranty Fund claim online helps to ensure that you are eligible, as well as that you provide the required information and documents for your application. This will help to process your claim more quickly, ultimately getting you a check sooner, if you are eligible.

  1. Go to our state licensing and enforcement web site: https://elicense.ct.gov/ .
  2. Login with an existing account or create a new one
    login
  3. Click on "File a Complaint" under "Online Services"
    file a complaint
  4. Click on the "File a Complaint/Claim" Button
    file a claim 
  5. Select the "Home Improvement..." option from the dropdown, and enter the name of the business/contractor, and as much contact information as you have, and click the "File Complaint" button at the bottom
    select the business
  6. Review the business name and contact information (Respondent), as well as your contact information (Complainant).
  7. Proceed to answer all of the questions and upload the required documentation.
  8. Review your application and submit for review.