To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. We apologize for any inconvenience.

Self Storage

A "self service storage facility" is defined as any real property designed and used for the renting or leasing of individual self-contained units of storage space to occupants who have access to such units for storing and removing personal property only, and not for residential purposes. 

A self service storage facility is not a warehouse and an owner is not a warehouseman as defined in Connecticut General Statutes Section 42a-7-102, except that if an owner issues a document of title as defined in Section 43a-1-201 for the personal property stored, the owner and occupant are subject to the provisions of Article 7 of the Uniform Commercial Code and the provisions of this chapter do not apply.


The Department of Consumer Protection will mediate written complaints against self storage companies.

Relevant statute: Connecticut General Statutes Section 42-159