To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. We apologize for any inconvenience.

Grey Market

"Grey market" items are any brand-name consumer products that are generally not authorized to be in the stream of commerce in a geographical area. Reasons for non-authorization may be that they do not meet the needs of consumers in that area or that they do not meet local industry and/or governmental standards.

A retailer or dealer who knowingly sells or offers for sale any grey market item must disclose whether the product is not:

  • accompanied by the manufacturer’s warranty valid in the US,
  • accompanied by instructions in English, or
  • eligible for a rebate offered by the manufacturer.

Relevant Statute: Title 42, CGS Chapter 743d Section 42-210