ContaCT: Connecticut Contact Tracing Platform

ContaCT is Connecticut’s statewide voluntary and confidential software system for monitoring the health and wellbeing of people affected by COVID-19. ContaCT will aid Connecticut’s efforts to rapidly scale up our contact tracing efforts and infrastructure to help combat COVID-19 and enable the safe re-opening of the state. The information collected through ContaCT will be used to help stop the spread of COVID-19 in your community.

ContaCT automates some steps in the contact tracing process, while maintaining safe handling of your information. For those who choose to participate, surveys will be sent by email or text message daily to those who have tested positive for COVID-19 (also known as cases) and persons identified who were exposed and who may be at risk of developing COVID-19 (also known as contacts).

Survey messages from ContaCT will be sent from SVC-Covid19@ct.gov; text messages will be sent from ‍855-670-0299. We share this information with you to provide some reassurance these messages are legitimate. If you decide not to participate, you should expect a daily phone call to achieve similar monitoring to what the ContaCT system can provide.

The survey collects basic information on symptoms, the ability to self-isolate, and assesses unmet needs (such as access to food, housing, healthcare, etc.), to connect people who are being asked to isolate with the resources needed to be successful. All information collected will remain confidential, and contacts who are identified will not be given information on cases (such as the person who may have exposed them).

If you test positive for COVID-19 and are contacted by our public health professionals by email, phone or text asking you to fill out a questionnaire, please do so. This is our best chance to help protect our families, friends, co-workers, and broader communities. Please stay home for at least 10 days after your symptoms begin; you should be fever-free for 3 days and start to feel better before leaving your home.  If you do not have any symptoms, you should stay home for 10 days after you were tested for COVID-19.

If you are contacted by our public health professionals by email, phone or text asking you to fill out a questionnaire as a contact of someone who has tested positive, please do so. Please also take the advice seriously and stay at home for 14 days after the date you were exposed. It is one way you can continue to do your part and help us fight COVID-19.

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