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Market Conduct Examination

Listed below are examinations and enforcement actions taken by the Market Conduct Division against companies. Examinations include the review of policy underwriting and rating, cancellations and non-renewals, and claim settlements and compliance with statutes and regulations. Visit this page for Market Conduct Examination closed prior to August 1, 2021.

Enforcement actions against individuals, such as agents, producers, bail bondsmen, adjusters, appraisers and agencies are listed on the Enforcement Actions page.

Exam Closed Date
Company Name
Disposition
11/03/2022 Loyal American Life Insurance Company Review Completed
05/18/2022 NCH Management Systems, Inc. Review Completed
01/10/2023 Gerber Life Insurance Company Fined
01/09/2023 Ace American Insurance Company Fined
12/20/2022 Connecticare, Inc. Fined
12/20/2022 Connecticare Benefits, Inc. Fined
12/20/2022 Connecticare Insurance Company, Inc. Fined
12/20/2022 Ohio Security Insurance Company Fined
08/22/2022 Delaware Life Insurance Company Fined
12/12/2022 Allstate Insurance Company
Allstate Fire and Casualty Insurance Company
Esurance Insurance Company		 Fined
11/22/2022 Equitable Financial Life Insurance Company Fined
11/22/2022 Reliance Standard Life Insurance Company Fined
11/22/2022 Security Benefit Life Insurance Company Fined
11/22/2022 West American Insurance Company Fined
11/22/2022 Palisades Insurance Company Fined
10/19/2022 Athene Annuity and Life Company Fined
10/19/2022 Harco National Insurance Company Fined
08/22/2022 United Ohio Insurance Company Fined
07/27/2022 Lafayette Life Insurance Company Fined
06/28/2022 Utica Mutual Insurance Company Fined
06/28/2022 PHL Variable Insurance Company
Nassau Life and Annuity Company		 Fined
06/21/2022 OptumHealth Care Solutions, LLC Fined
05/24/2022 Arch Insurance Company Fined
05/24/2022 Foremost Insurance Company Grand Rapids, Michigan Fined
05/24/2022 John Hancock Life Insurance Company (U.S.A.) Fined
05/24/2022 Lancer Insurance Company Fined
05/24/2022 Root Insurance Company Fined
03/29/2022 Metropolitan Group Property & Casualty Insurance Company
Metropolitan Casualty Insurance Company		 Fined
03/23/2022 Teachers Insurance and Annuity Association of America Review Completed
03/18/2022 Combined Insurance Company of America Review Completed
03/16/2022 USAA Life Insurance Company Review Completed
03/08/2022 Lemonade Insurance Company Fined
03/11/2022 Americo Financial Life and Annuity Insurance Company Review Completed
03/08/2022 American Specialty Health Group, Inc. Review Completed
03/01/2022 Ameritas Life Insurance Company Fined
03/01/2022 Anthem Health Plans, Inc. Fined
03/01/2022 Anthem Life Insurance Company Fined
02/15/2022 Forethought Life Insurance Company Fined
01/27/2022 Zurich American Insurance Company Fined
01/25/2022 Allianz Insurance Company of North America Fined
01/18/2022 American National Insurance Company Fined
01/13/2022 Guardian Life Insurance Company of America Fined
01/12/2022 Regent Insurance Company Fined
01/11/2022 Infinity Standard Insurance Company Fined
01/11/2022 Argonaut Insurance Company Fined
12/21/2021 Harvard Pilgrim Health Care, Inc. Fined
12/21/2021 HPHC Insurance Company, Inc. Fined
12/21/2021 Aetna Health, Inc. Fined
12/21/2021 Aetna Life Insurance Company Fined
12/21/2021 Anthem Health Plans, Inc. Fined
12/21/2021 ConnectiCare, Inc. Fined
12/21/2021 ConnectiCare Insurance Company, Inc. Fined
12/21/2021 ConnectiCare Benefits, Inc. Fined
12/21/2021 Cigna Healthcare of Connecticut, Inc. Fined
12/21/2021 Connecticut General Life Insurance Company Fined
12/21/2021 Cigna Health and Life Insurance Company Fined
12/21/2021 CaremarkPCS Health, L.L.C. dba CVS Caremark Fined
12/07/2021 Philadelphia Indemnity Insurance Company Review Completed
12/07/2021 OrthoNet LLC Fined
12/07/2021 United Healthcare Services, Inc. Fined
11/23/2021 Aetna Life Insurance Company Fined
11/23/2021 American Commerce Insurance Company Fined
11/10/2021 Utica First Insurance Company Fined
11/02/2021 State Life Insurance Company Fined
10/26/2021 Homesite Insurance Company Fined
10/26/2021 GuideOne Insurance Company Fined
10/25/2021 Republic-Franklin Insurance Company Fined
10/19/2021 Graphic Arts Mutual Insurance Company Fined
10/12/2021 Great American Life Insurance Company Fined
08/10/2021 UNUM Life Insurance Company of America Fined
08/10/2021 Colonial Life & Accident Insurance Company Fined
08/10/2021 Provident Life and Accident Insurance Company Fined