State of Connecticut Insurance Department

This office is currently closed to public visitors for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. (Mondays and Tuesdays, 9 a.m. to 3 p.m. for the weeks of December 20 and 27).
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State of Connecticut - Insurance Department

FOR IMMEDIATE RELEASE
October 29, 2020		 CONTACT: Jim Carson, Communications Director
860-214-1539
Jim.Carson@ct.gov
 

Insurance Commissioner Urges Consumers to
Research Their Health Plan Options Now

Fall Open Enrollment Begins November 1st
 

Insurance Department Commissioner, Andrew N. Mais urges consumers to research their health plan options as we enter the Open Enrollment period beginning November 1. Consumers are strongly encouraged to take the time to fully understand what their health plan options, premiums and out-of-pocket costs are, and to also understand how they work before purchasing a Health Insurance Plan.

“Consumers should research if the plan comes with protections required by Connecticut and/or federal law and is marketed by a licensed insurance carrier or licensed broker in Connecticut,” Commissioner Mais said. “As Open Enrollment is now upon us, this is the best time to shop around and find a product that is right for you and your family.”

Consumers interested in learning how the different health plans compare, can view the 2020 Consumer Report Card on Health Insurance Carriers in Connecticut online.

Open enrollment for 2021 health insurance coverage through Marketplaces and individual plans is right around the corner. Consumers looking to purchase a plan through the exchange can start browsing online at AccessHealthCT.com. Open Enrollment begins November 1 and runs to December 15 for coverage starting January 1, 2021.

There are several different ways to get health insurance. Some people buy coverage on their own. Many people get coverage through their employer or a family member's employer. Others are covered through public programs like Medicare and Medicaid.

The National Association of Insurance Commissioner’s (NAIC) has information on these different types of health plans online.

The Connecticut Insurance Department regulates and provides oversight for some of these types of health insurance.

Anyone with questions can contact the Connecticut Insurance Department by email at insurance@ct.gov or by calling 860-297-3900.

Additional resources:

 
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About the Connecticut Insurance Department: The mission of the Connecticut Insurance Department is to protect consumers through regulation of the industry, outreach, education and advocacy.

Consumers with questions about their insurance can get more information by:
  • Email us at insurance@ct.gov
  • Ask a question or file a complaint online
  • Call the Consumer Helpline at 800-203-3447 or 860-297-3900.
  • Sign up for e-alerts to get the latest news, warnings and rate changes that may affect your premium
  • Download consumer FAQs on health, homeowner and auto coverage
  • Use the Department’s Speakers Bureau for public events.
  • Visit our Web site and follow the Department on Facebook, Twitter or YouTube