State of Connecticut - Insurance Department

May 18, 2020
CONTACT: Jim Carson, Communications Director


Insurance Commissioner Andrew N. Mais and Economic Development Commissioner David Lehman today reminded businesses of the importance of checking to make sure their insurance coverage accurately reflects any changed circumstances as they move to comply with Governor Ned Lamont’s reopening guidelines.

“The pandemic has already caused undue hardship to families and businesses and further risk to public health and to businesses should be kept to a minimum,” said Commissioner Mais. “Business owners should verify that the coverage they have is still right for them, and that they are prepared both for reopening and for hazards like the upcoming hurricane season.”

“The Governor and Reopen Connecticut are instituting a thoughtful reopening schedule with the safety and security of the public, said DECD Commissioner Lehman. “I’d like to thank all the businesses and their employees who are working so hard during this extremely difficult economic time. We are all committed to safely reopen all businesses as soon as possible.”

The Department strongly encourages businesses or residents who have questions or concerns regarding their insurance coverage during the phased reopening of businesses to reach out to their insurance agent, broker, or carrier.

The first phase of the State’s scheduled reopening begins on May 20. Reopen Connecticut and the DECD have released Guidance and a list of the types of businesses eligible to reopen on May 20. Please note: All businesses subject to these guidelines are required to self-certify at the Business Reopening and Recovery Center for the State of Connecticut prior to opening May 20th. The certification system is available online.

Consumers, insurers and brokers with questions can contact the department directly by email at, online, or by calling the Department at 800-203-3447 or 860-297-3900.

For the most up-to-date information from the State of Connecticut on COVID-19, including guidance and other resources, visit Regular email news updates are available from the Governor’s Office by subscribing online here.

Consumers with questions about their insurance can get more information by:
  • Email us at
  • Ask a question or file a complaint online
  • Call the Consumer Helpline at 800-203-3447 or 860-297-3900.
  • Sign up for e-alerts to get the latest news, warnings and rate changes that may affect your premium
  • Download consumer FAQs on health, homeowner and auto coverage
  • Use the Department’s Speakers Bureau for public events.
  • Visit our Web site and follow the Department on Facebook, Twitter or YouTube