This office is currently closed to public visitors as a protective measure for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. Visit the Department coronavirus information Tropical Storm ISAIAS

State of Connecticut - Insurance Department

FOR IMMEDIATE RELEASE
March 26, 2020
CONTACT: Jim Carson, 860-297-3958
Jim.Carson@ct.gov
 
COMMISSIONER MAIS CALLS ON AUTO INSURERS TO
EXTEND COVERAGE TO DELIVERY DRIVER’S PERSONAL VEHICLES
 

Connecticut Insurance Department Commissioner Andrew N. Mais has called on insurers to immediately institute an extension of coverage for personal delivery drivers in light of the disruption caused by the COVID-19 pandemic.

“The emergency social distancing and closing of restaurants under the necessary public health measures have contributed to a loss of income for both employees and businesses,” said Commissioner Mais. “We all need to support our local businesses, especially restaurants, who have switched to food delivery to keep their kitchens open and employees working.”

In Bulletin IC-41 released today, the Connecticut Insurance Department is requesting that all insurance companies that offer Auto and Motorcycle Liability Insurance coverage in Connecticut, to immediately expand coverage for the personal use of vehicles for certain commercial purposes. This will ensure delivery workers have adequate protection while using their personal vehicle to deliver food and/or medicine.

The Department strongly urges those carriers to consider implementation an endorsement wherever necessary, broadening coverage for those using their personal vehicle for commercial purposes in these particularly difficult times, such as modifying terms, conditions and exclusions that may leave delivery drivers without valuable liability and property coverage.

“We believe this action would be in the best interest of the public and for those who are working to deliver much needed food and medicine during this pandemic,” said Commissioner Mais.

Bulletin IC-41 is not intended to affect drivers who otherwise have coverage for deliveries or for drivers working for a transportation network company.

Insurers, brokers, and agents with questions on Bulletin IC-41 can contact the department directly by email at cid.pc@ct.gov.

For the most up-to-date information from the State of Connecticut on COVID-19, including guidance and other resources, visit ct.gov/coronavirus. Regular email news updates are available from the Governor’s Office by subscribing online here.

 
###
 
For help with all your insurance issues:
  • Email us at insurance@ct.gov
  • Ask a question or file a complaint online
  • Call the Consumer Helpline at 800-203-3447 or 860-297-3900.
  • Sign up for e-alerts to get the latest news, warnings and rate changes that may affect your premium
  • Download consumer FAQs on health, homeowner and auto coverage
  • Visit our Web site and follow the Department on Facebook, Twitter or YouTube