The offices are open to the public during regular business hours, Monday - Friday 8 AM – 4:30 PM. We strongly encourages visitors to pre-schedule visits via e-mail at insurance@ct.gov, or by calling 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Monday - Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
Masks are required to enter the reception area and office space.
Click here to view the Department's coronavirus information.

Press Releases - August 16, 2017

 Contact: Donna Tommelleo, 860-297-3958
 
Insurance Department Reminds Consumers
To Be Prepared This Storm Season
 
Department’s “Be Prepared” Page Offers Helpful Resources
 

Insurance Commissioner Katharine L. Wade is reminding policyholders to review their homeowner’s insurance and understand their coverage as the 2017 Atlantic Tropical Storm season heads into its busiest time.

The storm season traditionally runs from June 1 through November 30 but the late summer, early fall months have been historically active ones for the Northeast.

“Understand what your homeowner’s policy covers and be mindful of any recent additions or upgrades you may have made to your property whether your coverage is adequate,” Commissioner Wade said. “If you don’t have a home inventory of your possessions, now is a good time to create one. Sit down with your agent before a storm strikes to review your coverage needs, including your deductibles or contact the Department with any questions or concerns.”

Consumers will find several helpful resources on the Department’s “Be Prepared” page, including mobile apps for creating an inventory, FAQs on filing damage claims, information on federal flood insurance and more. The page even has a link to the National Hurricane Center storm tracker for current storm activity. There is also a resource section for insurance companies to access the Department’s emergency casualty adjuster licensing program.

 
###
 
About the Connecticut Insurance Department: The mission of the Connecticut Insurance Department is to protect consumers through regulation of the industry, outreach, education and advocacy. The Department recovers an average of $4 million yearly on behalf of consumers and regulates the industry by ensuring carriers adhere to state insurance laws and regulations and are financially solvent to pay claims. The Department’s annual budget is funded through assessments from the insurance industry. Each year, the Department returns an average of $100 million a year to the state General Fund in license fees, premium taxes, fines and other revenue sources to support various state programs, including childhood immunization.
 
For help with all your insurance issues:
  • Ask a question or file a complaint online
  • Call the Consumer Helpline at 800-203-3447 or 860-297-3900.
  • Sign up for e-alerts to get the latest news, warnings and rate changes that may affect your premium
  • Download consumer FAQs on health, homeowner and auto coverage
  • Use the Department’s Speakers Bureau for public events.
  • Visit our Web site and follow the Department on Facebook, Twitter or YouTube