The offices are open to the public during regular business hours, Monday - Friday 8 AM – 4:30 PM. We strongly encourages visitors to pre-schedule visits via e-mail at insurance@ct.gov, or by calling 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Monday - Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
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Press Releases - October 24, 2016

 Contact: Donna Tommelleo, 860-297-3958
 
How Does Your Health Plan Stack Up?
CID’s 2016 Consumer Report Card Helps You Compare
 

Insurance Commissioner Katharine L. Wade today announced that the 2016 Consumer Report Card on Health Plans in Connecticut is now available on the Insurance Department’s website, providing consumers with information on nearly 20 health insurers that are marketing plans for 2017.

“Open enrollment season is upon us and the Department’s newly formatted and consumer friendly Report Card can be a very useful tool for individuals and employers researching their coverage options for 2017, particularly for the thousands who can begin shopping November 1 for health insurance through Access Health CT,” Commissioner Wade said. “We have also expanded mental health information in this report based upon work of the Insurance Department-led behavioral health working group which included consumers, providers, health plans and other agencies.”

The Department has been publishing the report for nearly two decades and the information has expanded each year as more quality measures were added.

“The intent remains the same – provide useful information to educate consumer on what health plans best suit their needs,” Commissioner Wade said.

The 2016 Report Card provides an overview of Connecticut’s health insurance managed care landscape by comparing care measures and member satisfaction surveys from six health maintenance organizations (HMOs) and 11 indemnity companies that have a total enrollment of more than 2.4 million members.

For this report, the Department worked with the Connecticut Economic Resource Center to help provide a statistical analysis and redesign. The report now includes three years of comparative data where available to reflect changes in insurance provisions due to the implementation of the federal Affordable Care Act.

“This new, expanded report card offers everyday people, advocates and policymakers a graphic snapshot of consumer experience with the state's health plans.  It illustrates successes and gaps in our state's health care marketplace - and helps us all focus on opportunities for improvement,” Lynne Ide, Director of Program & Policy, Universal Health Care Foundation of CT

 
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About the Connecticut Insurance Department: The mission of the Connecticut Insurance Department is to protect consumers through regulation of the industry, outreach, education and advocacy. The Department recovers an average of $4 million yearly on behalf of consumers and regulates the industry by ensuring carriers adhere to state insurance laws and regulations and are financially solvent to pay claims. The Department’s annual budget is funded through assessments from the insurance industry. Each year, the Department returns an average of $100 million a year to the state General Fund in license fees, premium taxes, fines and other revenue sources to support various state programs, including childhood immunization.
 
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