Tropical Storm Henri

The Insurance Department is providing this dedicated “Tropical Storm Henri” page featuring important resources for consumers and the industry. The page will be updated with contact information, bulletins regarding claims process and other issues that may be activated during and after the storm. The Insurance Department will help keep consumers in touch with their insurers and work closely with state and federal officials to quickly get adjusters to damaged areas. Be safe, be smart and be sure you are protected.

Insurance Commissioner Andrew N. Mais


New Releases & Consumer Alert:

Remember when disaster strikes: Contact the CID if you have difficulty reaching your insurer, have a claims dispute or have questions on any insurance-related topic. By phone: 800-203-3447 or 860-297-3900 or use our online options.

Notice: The following 800-Claims Number list is being updated as information becomes available. If you do not see your insurer listed below, call your agent or use the contact information on your policy.

800-Claims Number
Insurance Company
Claims Phone Number
Acadia Insurance 1 (800) 773-4300
Affiliated FM Insurance Company (AFM) 1 (888) NEW-LOSS
1 (888) 639-5677
AGCS Marine Insurance Company 1 (888) 347-3428
Allianz Global Risks US Insurance Company 1 (888) 347-3428
Allianz Underwriters Insurance Company 1 (888) 347-3428
Allmerica Financial Alliance Insurance Company 1 (800) 628-0250
Allmerica Financial Benefit Insurance Company 1 (800) 628-0250
Allstate 1 (800) 255-7828
American Automobile Insurance Company 1 (888) 347-3428
American Bankers Insurance 1 (800) 378-0600
American Modern Insurance Group 1 (800) 375-2075
American Security Insurance 1 (800) 378-0600
American Strategic Insurance 1 (866) 960-6925
AmGUARD Insurance Company 1 (888) NEW-CLMS
1 (888) 639-2567
Amica Mutual Insurance Company 1 (800) 242-6422
Andover Company 1 (800) 225-0770
Argo Insurance 1 (833) 240-4128
Associated Indemnity Corporation 1 (888) 347-3428
Beazley America Insurance Company, Inc. 1 (888) 222-1123
Beazley Insurance Company 1 (888) 222-1123
Berkshire Hathaway Direct Insurance Company 1 (844) 472-0966
Bunker Hill Insurance Company 1 (844) 346-1225
California Casualty 1 (800) 800-9410
Cambridge Mutual Fire Insurance Company 1 (800) 255-0770
Chicago Insurance Company 1 (888) 347-3428
Church Mutual Insurance Company 1 (800) 554-2642
Cincinnati Insurance Company 1 (877) 242-2544
Citizens Insurance Company of America 1 (800) 628-0250
Danbury Insurance Company 1 (800) 692-0800 (#1 for Claims)
EastGUARD Insurance Company 1 (888) NEW-CLMS
1 (888) 639-2567
Factory Mutual Insurance Company (FM Global) 1 (888) NEW-LOSS
1 (888) 639-5677
Federated Insurance 1 (888) 333-4949
Fireman's Fund Insurance Company 1 (888) 347-3428
Hingham Mutual Fire Insurance Company 1 (800) 692-0800 (#1 for Claims)
Interstate Fire & Casualty Company 1 (888) 347-3428
Kingstone Insurance Company 1 (800) 364-7045
Liberty Mutual Insurance Company 1 (800) 225-2467
MAPFRE Insurance 1 (800) 221-1605
Massachusetts Bay Insurance Company 1 (800) 628-0250
Merrimack Mutual Fire Insurance Company 1 (800) 225-0770
Mitsui Sumitomo Insurance Company of America 1 (866) 676-6872
Fax: (866) 329-6766
Email: New.Loss@msigusa.com
Website: Claims – MSIG
Mitsui Sumitomo Insurance USA Inc. 1 (866) 676-6872
Fax: (866) 329-6766
Email: New.Loss@msigusa.com
Website: Claims – MSIG
Mt. Hawley Insurance Email (preferred): New.Claim@rlicorp.com
Phone: 1 (800) 444-0406
Fax: (866) 692-6796
Mailing Address: RLI Claim Dept.
P.O. Box 3961, Peoria, IL 6162-3961
Narragansett Bay Insurance Company 1 (800) 343-3375
National Liability and Fire 1 (844) 472-0966
National Surety Corporation 1 (888) 347-3428
Nationwide Insurance Company 1 (800) 421-3535
NLC Mutual Insurance Company 1 (800) 692-0800 (#1 for Claims)
NorGUARD Insurance Company 1 (888) NEW-CLMS
1 (888) 639-2567
Nova Casualty Company 1 (800) 628-0250
Palisades Insurance Company 1 (844) 346-1225
Plymouth Rock Assurance Corporation 1 (844) 346-1225
Progressive Home General Insurance 1 (866) 960-6925
Progressive Insurance 1 (800) 776-4737
QBE Insurance Corporation 1 (877) 464-5395
Click here to file a claim online
RLI Insurance Company Email (preferred): New.Claim@rlicorp.com
Phone: 1 (800) 444-0406
Fax: (866) 692-6796
Mailing Address: RLI Claim Dept.
P.O. Box 3961, Peoria, IL 6162-3961
Safeco Insurance Company 1 (800) 332-3226
Sompo International Writing Company 1 (877) 676-7575
Thames Insurance Company 1 (800) 692-0800 (#1 for Claims)
The American Insurance Company 1 (888) 347-3428
The Hanover Insurance Company 1 (800) 628-0250
The Hanover American Insurance Company 1 (800) 628-0250
The Hartford – Agency (for Agents to report a loss on behalf of their clients) 1 (800) 553-1710
The Hartford – Commercial Lines (for Commercial Lines customers reporting a loss) 1 (800) 327-3636
The Hartford – Personal Lines (for Personal Lines customers reporting a loss) 1 (800) 243-5860
Travelers 1 (800) 252-4633 (Individuals)
1 (800) 238-6225 (Business Owners)
United Property & Casualty Insurance Company 1 (888) CLM-DEPT
1 (800) 256-3378
USAA 1 (800) 531-8722
Utica First Insurance Company 1 (800) 456-4556 then press 4
Fax: (315) 736-2139
Utica National 1 (800) 216-1420
Verlan Fire Insurance Company 1 (800) 628-0250
Vermont Mutual Insurance Group 1 (800) 435-0397
Voyager Insurance 1 (800) 378-0600
Wellfleet Insurance Company 1 (844) 472-0966
Wellfleet New York Insurance Company 1 (844) 472-0966
Wright National Flood Insurance Company 1 (800) 725-9472
Fax: (877) 270-4329
Website: wrightflood.com
 

Consumer Resources

Brochures:


Industry Resources

Adjuster Licensing: