This office is currently closed to public visitors for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m.
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What is a Motor Vehicle Physical Damage Appraiser (MVPD)?

APPRAISER – Person who surveys the property (motor vehicle) to determine its insurable value or the amount of loss sustained.  He/she does this by writing up an estimate (appraisal) of the repairs required.
MOTOR VEHICLE PHYSICAL DAMAGE (MVPD) APPRAISER – Motor Vehicle Physical Damage Appraiser means any person who or which practices as a business the appraising of damages to motor vehicles insured under automobile physical damage policies or on behalf of third party claimants. (REF: CGS §38a-790)
MOTOR VEHICLE PHYSICAL DAMAGE APPRAISAL – Written appraisal of damage or loss to a motor vehicle caused by collision, overturn, fire, theft, vandalism, or malicious mischief.

MOTOR VEHICLE PHYSICAL DAMAGE APPRAISER EDUCATION - Connecticut does NOT require pre-licensing education. You may want to use the following three study guides to prepare for your exam:
  1. Motor Information Systems – Tony Choquette
    (413) 596-3878
    Crash Estimating Guide
    Price: $54.00

  2. Prometric
    -Information Booklet also has helpful information.

  3. Motor Crash Estimating Guide, Hearst Business Publishing INS-ADJ-001

  4. Auto Estimatics, Vale National Training Center.   INS-ADJ-002

  5. Jacobs, David H. Jr., How to Repair & Restore Bodywork, Motorbooks InternationalINS-ADJ-019

  6. Auto Physical Damage Basics, Pictorial, Indiana, Second Edition.
Once you have passed both of your exams (written and practical), you can apply for the license by going to our website at, select Online Licensing Application System located under Licensee Information. The Motor Vehicle Physical Damage Appraiser application fee is $130.00.

Take the Connecticut written and practical exams or current equivalent license in any other state (except NY or AZ). If you hold a New York or Arizona MVPD appraiser license only, and wish to obtain a license in Connecticut, you are required to take the CT written and practical exams.
Applicants must take a written examination administered by Prometric. A practical examination is also required upon passing the written examination. To take the practical examination you will have to contact:
South End Auto Body, Inc.
676 Cromwell Avenue
Rocky Hill, CT 06067
(860) 529-7426