The offices are open to the public during regular business hours, Monday - Friday 8 AM – 4:30 PM. We strongly encourages visitors to pre-schedule visits via e-mail at, or by calling 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Monday - Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
Masks are required to enter the reception area and office space.
Click here to view the Department's coronavirus information.

Helpline: (800) 203-3447 or (860) 297-3900

Auto Insurance

Shopping Tool for Auto Insurance

Consumer’s Auto Insurance Guide

Arbitration To Settle Claims Disputes

Auto Insurance Complaints & Rankings - Annual Report

FAQs - Vehicle Repairs

Determining Your Vehicle Value

VIDEO – CID: Auto Damage Claims

C.L.U.E (Comprehensive Loss Underwriting Exchange)

Request a free copy of your claims history

Commercial Insurance

Getting Back to Business

Consumer Services

CT Insurance Department Consumer Services

VIDEO – CID: Consumer Assistance

Guard Against Deceptive Health Care Products & Services

Consumer’s Safety Net: Guaranty Association

InsureU – Get Ready Resources

Consumers’ Safety Net

Connecticut Guaranty Association

Flood Insurance

Flood Insurance Claims Handbook

Homeowner’s Insurance

Shopping Tool for Homeowner's Insurance

Consumer's Guide to Earthquake Insurance

Consumer’s Homeowner’s Insurance Guide

Renter's Insurance

Tips for Filing Storm Damage Claims

Risk Reduction: Protect Your Property

Health Insurance

Behavioral Health Consumer Tool Kit

Consumer Report Card

Consumer’s Guide To Health Insurance Appeals & External Review

External Review Application

Health Insurance Complaints & Rankings – Annual Report

Health Benefit Review Program

Health Care Reform

Consumer Reports: Seven Things You Need To Know

VIDEO - Health Reform Hits Main Street

VIDEO – CID: Medical Loss Ratio

Life Insurance

Buyer’s Guide to Deferred Annuities

Life Insurance Buyer’s Guide

Before You Buy Life Insurance

Veterans’ Information

Long-Term Care

Shopper’s Guide To Long-Term Care

Connecticut Partnership For Long-Term Care

Before You Buy A Partnership Policy

Older Adults

Money Smart for Older Adults

Protect Yourself Against Investment Fraud