The offices are open to the public during regular business hours, Monday - Friday 8 AM – 4:30 PM. We strongly encourages visitors to pre-schedule visits via e-mail at, or by calling 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Monday - Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
Masks are required to enter the reception area and office space.
Click here to view the Department's coronavirus information.

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NOTICE – March 19, 2020
Consumer and Insurer Information on The Novel Coronavirus

The Connecticut Insurance Department has offered the following consumer advisory regarding Business Interruption Insurance and a limited time, Special Enrollment period for health insurance by Access Health CT due to the Novel Coronavirus.

Consumers with questions can call 860-297-3900 or visit us online to ask a question or file a complaint here.

Insurance companies and licensees with questions can call 860-297-3800 directly.