NOTICE: This office is currently closed to public visitors as a protective measure for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. Visit the Department coronavirus information

CONSUMER ALERT
 
February 6, 2015
 
UPDATED: Consumer Alert Regarding Anthem Data Breach
 

The Connecticut Insurance Department is working closely with Anthem to assess the impact to Connecticut customers and ensure there are plans in place to protect Connecticut policyholders.

Anthem has set up a special website – www.anthemfacts.com – to answer customer questions. Customers can also call Anthem’s special toll-free number 877-263-7995. The company will be contacting current and former customers directly affected and will be offering free credit monitoring and identity protection services.

Anthem is advising people to be aware of scam email campaigns targeting current and former Anthem members. Anthem is also NOT making any outbound calls to customers regarding the cyber attack. Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the cyber-attack with specific information on how to enroll in credit monitoring. Anthem has issued the following information on scam emails.

The following is general information from the Department of Consumer Protection regarding identity theft and ways to safeguard your information:

This Consumer Alert will be updated as more details become available.

Anyone with questions or concerns about this or any insurance matter should contact the Connecticut Insurance Department’s Consumer Affairs Unit.

Email: insurance@ct.gov
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Consumer Helpline: 800-203-3447 or 860-297-3900