October 1, 2014
Consumer Information on Anthem-Hartford Healthcare
The Connecticut Insurance Department is offering the following information for customers of Anthem Blue Cross Blue Shield of CT affected by the contract expiration with Hartford Healthcare:
During this contract expiration, members should be aware that they have coverage for emergency care as though in-network and special continuation of care rights for treatment initiated prior to October 1, 2014. Treating physicians may also submit a request for Continuity of Care with Anthem.
Full details on these and other member rights are available on the Anthem Web site dedicated to HHC network issue http://group.anthem.com/HHC
or by calling the Member Services line at the phone number on the back of the Member ID Card.
While the Insurance Department has no statutory authority over contract negotiations between a carrier and its provider network, we continue to closely monitor developments to ensure the continuity of care for policyholders. The Department remains hopeful that both parties will reach a resolution that has the best interests of their patients and policyholders at heart.
Contact the Connecticut Insurance Department
Ask a question or file a complaint online
800-203-3447 or 860-297-3900