This office is currently closed to public visitors for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. (Mondays and Tuesdays, 9 a.m. to 3 p.m. for the weeks of December 20 and 27).
Click here to view the Department coronavirus information

File a Complaint or Ask a Question

Have a question or complaint? We want to hear from you and there are several ways to reach the Department:

Online options:
Email to insurance@ct.gov
File complaint online
Ask Question

Or reach us by:
File Complaint by Mail
Consumer Helpline: (800) 203-3447
Consumer Helpline: (800) 203-3447 or (860) 297-3900