Contact Us

This office is currently closed to public visitors for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. (Mondays and Tuesdays, 9 a.m. to 3 p.m. for the weeks of December 20 and 27).
Click here to view the Department coronavirus information

Contact Us

Location: 153 Market Street, 7th Floor, Hartford, CT 06103 - Travel Directions

Business hours: Monday - Friday 8:00 a.m. to 4:30 p.m., except for State Holidays

Mailing Address

Overnight packages: 153 Market Street, Hartford, CT 06103
Standard mail: PO Box 816, Hartford, CT 06142-0816

Main Phone Number

Local Number: (860) 297-3800
Toll-free Number: 1 (800) 203-3447

For CONSUMERS with complaints and/or questions

Local Number: (860) 297-3800
Toll-free Number: 1 (800) 203-3447
Email: insurance@ct.gov
Ask Question (online): Ask CID
More Information: Ask a Question or File a Complaint

For LICENSING Questions

Individuals & Businesses

Phone: 860-297-3800
Email: cid.licensing@ct.gov

Company Licensing

Phone: 860-297-3814
Email: cid.financial@ct.gov

Utilization Review Entities

Phone: 860-297-3865
Email: LHCompliance@ct.gov

For all other calls

Local Number: (860) 297-3800
Toll-free Number: 1 (800) 203-3447

For DIVISIONS and EMPLOYEE DIRECTORY

Administration

Commissioner: Andrew N. Mais
- Phone: 860-297-3801
Deputy Commissioner: Joshua Hershman
- Phone: 860-297-3995
Email: cid.admin@ct.gov
Fax: 860-566-7410

Captive Insurance Regulation

Contact: Fenhua Liu
- Phone: 860-297-3935 or 860-256-7925
- Email: Fenhua.Liu@ct.gov
Contact: Christopher Gallo
- Phone: 860-297-3829
- Email: Christopher.Gallo@ct.gov
Fax: 860-297-3941