NOTICE: This office is currently closed to public visitors as a protective measure for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. Visit the Department coronavirus information


Jim Carson
Communications Director
The communications unit provides timely updates to consumers and the media on a wide range of issues affecting the insurance industry, rates, consumer complaints, fraud investigations with comprehensive outreach that offers:
  • Interactive web site
  • E-mail alerts
  • Press releases, advisories and department statements
  • Community forums
  • Educational seminars
  • Speakers’ bureau for municipal and business events

The unit also provides internal support for the Connecticut Insurance Department (CID).

All media inquiries can be directed to Communications Director Jim Carson, 860-297-3958.