Department of Aging and Disability Services (ADS) field offices are closed to the public as of March 18, 2020 as a protective measure for the safety of our staff and the public. Staff are working and the agency continues to provide needed core services. In the interest of the health and safety of our staff and those we serve, we may not be able to provide certain services that do not allow for appropriate social distancing at this time. For more information on available services, please use this website or call toll-free 800-537-2549.

Deaf and Hard of Hearing Counseling

Provides counseling related to special language, communication and socioeconomic problems unique to individuals who are deaf or hard of hearing and their families, including:
  • Resources and referrals in the community, if available
  • Collaboration with agencies to provide cultural awareness related to Deaf, Hard of Hearing, and Kid of Deaf Adult/Children of Deaf Adult (KODA/CODA)
  • Consultations and educational presentations
  • Adjustment counseling specific to Deaf, Hard of Hearing, KODA/CODA, and their families, including:
    • Managing stress related to communication barriers, issues related to hearing loss
    • Understanding Deaf, Hard of Hearing, or KODA/CODA Identity
    • Understanding and managing any degree or type of hearing loss
    • Enhancing self-advocacy skills
    • Dealing with challenges related to aspects of being Deaf, Hard of Hearing, or KODA/CODA and their families      
To request counseling services, fill out the Counseling Unit Referral Form and send via one of the following:
  • Fax: (860) 730-8412
  • Email: 
  • Mail: Department of Aging and Disability Services, Deaf and Hard of Hearing Counseling Unit, 184 Windsor Avenue Windsor, CT 06095