Latest News - 2024

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• 12/13/2024 OCC FAQ: Explaining the Impact and Drivers of S&P Downgrades of Connecticut Utilities’ Credit Ratings 

  It is important that Connecticut’s utility consumers – individuals and businesses alike – have an accurate and complete understanding of the drivers and impacts of the credit rating downgrade announcements from S&P earlier this week.

• 12/1/2024 OCC Fact Sheet: Electric Supplier Market, November 2023 through October 2024

  The following is an update to the Office of Consumer Counsel’s (OCC’s) Electric Supplier Market Fact Sheet, originally created in 2014. The numbers provided herein are based on data submitted as compliance filings in the Public Utilities Regulatory Authority’s Docket Number 06-10-22.

• 11/19/2024 Consumer Counsel Coleman Announces Pro-Consumer Settlement in Frontier Quality of Service Violations Case

  Consumer Counsel Coleman announced a settlement agreement with Frontier Communications that provides customers with both historical and forward-looking credits for those impacted by Frontiers repeated failure to meet Quality of Service standards.

• 11/20/2024 CONSUMER ALERT: Increase in Standard Service Supply Rates for Eversource and United Illuminating Customers Effective January 2025

  Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases Standard Service supply rates, effective January 2025.

• 11/18/2024 Consumer Counsel Coleman Commends PURA Ordered Rate Decrease for Avangrid Gas Subsidiaries

  Today, Consumer Counsel Coleman commends the Final Decision issued by the Public Utilities Regulatory Authority in Docket No. 23-08-32 in which PURA ordered a decrease in revenues of $24.6 million and $10.72 million for CNG and SCG, respectively.

• 10/16/2024 Consumer Counsel Coleman Commends PURA Rejection of Verizon Bid to Bypass State Oversight

  Today, Consumer Counsel Coleman applauded the Public Utilities Regulatory Authority's ("PURA") final decision in Docket 24-06-15 denying Verizon's petition for reclassification and retirement of its alternative form of regulation plan which would have nullified critical consumer protections.

• 10/9/2024 MDC Consumer Advocate Job Posting October 2024

• 9/4/2024 OCC RAM Questions and Answers

• 9/4/2024 Overview of the Annual Rate Adjustment Mechanism RAM Process and 2024 Costs

• 7/16/2024 OCC July 2024 Newsletter

  The Office of Consumer Counsel (OCC) released its July 2024 newsletter containing important information for consumers, such as changes in Standard Service rates effecting electric bills and a summary of OCC’s advocacy during the 2024 legislative session, as well as highlighting many hard-earned achievements the OCC team fought for on behalf of Connecticut’s utility customers across state and federal forums.

• 7/10/2024 Consumer Counsel Coleman Applauds PURA Decision, $2.5 Million in Civil Penalties to Frontier Communications as a Result of OCC Petition for Investigation

  On January 8, 2024, the Office of Consumer Counsel filed a petition with the Public Utilities Regulatory Authority to investigate Frontier Communications prolonged and well-documented noncompliance with longstanding state standards for providing service to customers. PURA's decision and subsequent Notice of Violation confirmed OCC's findings.

• 6/24/2024 CONSUMER ALERT: United Illuminating and Eversource Customers Will Likely See Increase in Monthly Bills Effective July 2024

  Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases for distribution costs and decreases in Standard Service supply rates, effective July 2024.

• 2/23/2024 Consumer Counsel Coleman Applauds the Connecticut Supreme Court's Decision Upholding PURA's Authority to Protect Consumers in Rate Cases