Connecticut State Office of Consumer Counsel

Applications for the Connecticut Energy Assistance Program for the 2023-24 season began on September 1, 2023. To learn more, and to apply, click here: CEAP - How To Apply

Filing a Complaint with the FCC

You can file a complaint by:

     e-mail    fccinfo@fcc.gov
     the Internet   www.fcc.gov/complaints      telephone    1-888-225-5322
     telephone   1-888-225-5322    

Your complaint letter should include:

  • Your name, address and telephone number where you can be reached during the business day;
  • the telephone number involved with the complaint;
  • as much specific information about the complaint as possible;
  • a description of the steps you took to resolve the complaint;
  • the names and telephone numbers of the company employees that you talked with in an effort to resolve the complaint, and the dates that you talked with these employees;
  • copies of bills listing the disputed charges (circle the disputed charges on the copy of the bill); and
  • the relief that you are requesting (such as adjustment of charges).