Emergency Mobile Psychiatric Servies (EMPS):
Dial 211 and select “1” for “crisis,”. The centralized number is accessible 24 hours per day, 7 days per week, 365 days per year.
This service provides emergency services including mobile response; psychiatric assessment; medication consultation, assessment, and short-term medication management; behavioral management services; substance abuse screening and referral to traditional and non-traditional services for any family with a child in crisis.
Urgent Crisis Centers: Four Urgent Crisis Centers are now available on a walk-in basis to families of children who are experiencing a behavioral health crisis but do not require emergency department level of care. They are strategically located across Connecticut and are operated by:
- The Village for Families and Children, at 1680 Albany Avenue, Hartford. Call: 860-297-0520
- Yale New Haven Hospital, at 20 York Street, New Haven. Call: 203-688-4707
- The Child and Family Agency of Southeastern Connecticut, at 255 Hempstead Street, New London. Call: 860-437-4550
- Wellmore Behavioral Health, at 141 East Main Street, Waterbury. Call: 203-580-4298
Carelon Behavioral Health’s Voluntary Care Management
A program that helps families with a youth under 18 with an existing primary diagnosis of an emotional, behavioral or substance use problem get connected to the services and supports they need. Carelon works with all families, regardless of insurance. Referrals are made by calling the DCF Dedicated Voluntary Care Management line: 800-842-2288, option 3.
Child Health and Development Institute’s Connect4Families. Explore the online toolkit
The Connect4Families Toolkit helps families, schools, and pediatric providers collaborate and connect children to behavioral health services and supports in Connecticut. The toolkit includes a comprehensive service directory to facilitate referrals, along with best practices, tips, strategies, customizable communication forms, and more.
FAVOR, Inc. Call 860-563-3232
FAVOR, Inc. is a statewide family-led, nonprofit 501(c)(3) organization that partners with families to advocate for improvements in educational and health outcomes for children who have medical, mental, emotional, and behavioral health challenges.
NAMI CT: National Alliance on Mental Illness (NAMI): 860-882-0236; Helpline: 1-800-950-6264
NAMI Connecticut (National Alliance on Mental Illness) is a nonprofit, grassroots organization dedicated to improving the lives of all people in Connecticut affected by mental illness. NAMI CT has nine local affiliates, who work to change public attitudes about mental illness and offer support, education and advocacy programs at the state and local levels.