Get Started on the Heating Assistance (CEAP)

  Estimated time to complete: 30-45 minutes

 

You can apply online for Heating Assistance with the Connecticut Energy Assistance Program.
Click GET STARTED to start your online application.

After you submit your application, you’ll get a letter in the mail within 45 days telling you if you are eligible and, if you are eligible, about the benefits you will get. We may also ask you for additional information if needed. Click here to learn more about Heating Assistance.

Before you start

Complete the steps below before you start your application.


Your household may be eligible for CEAP and/or LIHWAP if you can answer YES to the following questions:

  • Are you a Connecticut resident?
  • Do you meet one of the following income guidelines?

    • If you or any person in your household receives benefits from one of the following programs:  SNAP, TFA, SSI, qualifying means-tested Veteran’s benefits, or other qualifying benefits from the Department of Social Services., or
    • If your income comes from Social Security, you must provide your Social Security award letter so that any applicable deductions can be considered when determining eligibility DSS cannot verify this information directly.
    • Your annual household income is at or below the income limit for your household size shown in the table below (60% of the State Median Income)  
    Household Size 1 2 3 4 5 6 7 8
    Annual Income $48,714
    $63,703
    $78,692
    $93,681
    $108,669
    $123,658
    $126,469
    $129,279
  • Do you have a Social Security Number? Almost every applicant is required to provide a Social Security Number for each member of their household. To check if you meet one of the exceptions, click CEAP Application Exception.

You will either need a copy of your most recent heating bill (if applying for Heating Assistance), electric bill (if applying for Heating Assistance), or a copy or photo of your rental lease showing that your utilities are included in your rent
  • If everyone in your household currently receives SNAP or cash assistance, you automatically meet income requirements and do not need to provide income documents.
  • If your income comes from Social Security, you must provide your Social Security award letter or other proof of benefits, as DSS cannot verify this information directly.
  • If not, you must provide proof of income:

Depending on your situation, you may need to provide additional documents. If any of the below apply, download and complete the form(s) before you start your online application. You will be asked to upload a photo or copy of the completed form as part of your application.

  • Zero Income Form (English), (Spanish):  Complete this form if your household has had no income for the last four weeks or longer. You will submit this in the ‘Income Details’ section.
  • Affidavit Certifying Non-Receipt of Child Support Payments (English), (Spanish):  
    Complete this form if your household includes children who have one or more non-custodial parents who are not paying child support. You will submit this in the ‘Income Details’ section.
  • Certification of Disability (English), (Spanish):  Complete this form if you or a household member have a disability but do not receive disability benefits like Supplemental Security Income (SSI) or the State Supplement for Aged, Blind, or Disabled. You will submit this in the ‘Applicant Information’ or ‘Household Information’ section.

Get Started >

If you need urgent assistance, call your local Community Action Agency

To find your local CAA, click CEAP - Heating Help. Additionally, if you prefer to apply over the phone or in person, call your local CAA to schedule an appointment.

Get Started >