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Over the next few days, Connecticut will experience a blast of arctic temperatures. Governor Lamont has activated the Severe Cold Weather Protocol. A list of shelters is available at 211ct.org or by calling 2-1-1. [Read more about the Severe Cold Weather Protocol]

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Connecticut State Department of Mental Health and Addiction Services

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Housing and Homeless Service Provider Information

CT SOAR

  • Video: Understanding the SOAR Model
  • Onboarding Guide for New SOAR Case Workers
  • CT SOAR Certification Process
  • CT SOAR Program Manual
  • CT SOAR Screening and Application Template
  • Fact Sheet: Social Security Disability Insurance (SSDI)
  • What You Can Do Online (Social Security Administration)

HUD Rental Assistance Program 

  • DMHAS Continuum of Care Rental Assistance Operations Guide – July, 2022
  • DMHAS Continuum of Care Rental Assistance Operations Guide Training
  • DMHAS Continuum of Care Rental Assistance Operations Guide Slides
  • Secure File Transfer Training
  • HUD Continuum of Care Rental Assistance Frequently Asked Questions

RA Workbook Training Video 
Trainings – Connecticut Balance of State

Policies and Forms

  • Connecticut Supportive Housing Assessment
  • CT DMHAS Continuity of Care Rental Assistance Operations Guide
  • Sample Provider Anti-Discrimination Policy

Quality Improvement

  • Connecticut Supportive Housing Quality Review Materials
  • Family Work Program Assessments
  • Agency Vendor and W-9 Forms Slide Deck

Homeless Outreach

  • Connecticut Street Outreach Standards Guide
  • Sample Safety Protocol
  • Homeless Outreach Data Entry and Documentation Guide
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