Strategic Goals

Goal 1. Improve Quality of Services and Supports

1. Use data and informatics to track system and service process and outcomes to inform design, policy, and decision-making, to reduce disparities, and to make efficient use of available resources
2. Use data and informatics to promote continuous quality improvement and the delivery of person-centered, evidence-based care
3. Identify and respond to emerging trends in health care

Goal 2. Increase Stakeholder and Community Partnerships

1. Identify and establish meaningful ways for stakeholders (e.g., persons in recovery, family members, allies, community leaders) to participate in all aspects of system design, evaluation, and oversight
2. Collaborate with stakeholders in eliminating discrimination against persons with behavioral health conditions
3. Create mutually beneficial partnerships with other state agencies
4. Cultivate mutually beneficial partnerships with local communities to build on existing resources and foster community inclusion

Goal 3. Develop Workforce across the System of Care

1. Hire and retain quality staff
2. Expand and support peer staff
3. Align training resources with current needs and strategic priorities
4. Cultivate career mobility
5. Develop supervision infrastructure
6. Plan and provide mentoring for succession

Goal 4. Promote Integration and Continuity of Care

1. Provide holistic, person-centered, culturally and spiritually responsive, and integrated mental health, addiction, and primary care, including prevention, health promotion, and alternative and complementary approaches
2. Develop Behavioral Health Homes and increase access to primary care
3. Promote continuity across levels of care
4. Further integrate mental health and substance use services within a behavioral health framework across the system of care