CTS Resources

Click the links to see maps listing current users who are "Live" on the CLMRN.

• State Agencies * updated May 20, 2024
• Municipalities * updated May 20, 2024
• PSAPs
• DEMHS Regions
• Other Public Safety Partners

CLMRN User Group Survey

Feedback is important and benefits the whole group. Here's what we learned from a recent survey:

• 77% reported improved interoperability with other users.

Users on their experience working with CTS Engineers -

• "They were very informative and provided detailed information about the transition throughout the change over."
• "Extremely helpful and responsive. Especially when called upon during critical incident."

Click to view a summary of the results:

• 2020 Survey Results

• 2022 Survey Results

 

Interoperability License Agreement

CTS is Making Interoperability a Reality. The State does not charge a fee for municipalities and public safety providers to join the CLMRN. The License Agreement offers written assurances for a multi-year period that outlines the responsibilities and expectations set for public safety partners to join the network. Contact us if you'd like a draft agreement for your organization. Click to review a draft of the License Agreements.

• Full Access Agreement - updated 6/18/24
• Interoperability Only Access Agreement - updated 6/18/24

Policy on Commercial EMS Access to the CLMRN

In an effort to support public safety needs, the Division of Statewide Emergency Telecommunications, Connecticut Telecommunications System (CTS) Unit will allow public safety partners with access to the CLMRN to sponsor EMS providers who desire access to the CLMRN for emergency response use only.

• Policy on Commercial EMS Access to the CLMRN
• EMS Authorization Form

 

Land Mobile Radio Resources

Cybersecurity and Infrastructure Security Agency (CISA)

Videos:

• The Basics of P25
• The Funding and Future of P25
• Encryption in Three Minutes
  
  

Useful Information:

• The Federal Partnership for Interoperable Communications (FPIC) Releases the Transition to Advanced Encryption Standard White Paper

Bi-Directional Amplifiers (BDA) & Distributed Antenna Systems (DAS)

Signal boosters are useful for extending public safety and commercial cellular networks in buildings. However, they can also pose serious interference when not properly installed. FCC rules for wireless signal boosters came into effect on March 1, 2014. Further information is provided by the FCC (Link to Website).

FCC requirements regarding BDA/DAS systems for Part 90 systems: Use and Design of Signal Boosters Report and Order

FCC Public Notice: REMINDER OF THE OBLIGATIONS OF NON-LICENSEES THAT OPERATE PART 90
PRIVATE LAND MOBILE RADIO SIGNAL BOOSTERS

** Note: CTS authorization is required to use BDA/DAS systems with the CLMRN. **

SAFECOM Guidance on Emergency Communications Grants

• Summary
• Fiscal Year 2023 Grant Guidelines
• Frequently Asked Questions: Understanding Project 25 Standards and Compliance

• SAFECOM and NCSWIC White Paper - LLA and LLE: Are You Really Secure?
• SAFECOM and NCSWIC White Paper - PAGING: A VITAL LINK FOR PUBLIC SAFETY
• SAFECOM and NCSWIC White Paper - LMR for IT Professionals
• SAFECOM and NCSWIC White Paper - Interoperability Business Case: An Introduction to Ongoing Local Funding (April 2023)

• SAFECOM Guidance - Cyber Risks to Land Mobile Radio
• SAFECOM and NCSWIC Resources

CTS Technical Advisory Bulletins (TABs)

• Emergency Response Radio Coverage Enhancement (Interim, 27Feb23)
  • Design Checklist
  • Pre-Acceptance Testing Pre-Requisites
  • BDA Site Acceptance Testing Checklist
  • BDA Annual Testing Checklist
• ISSI/CSSI Interface Limitations (25Jan23)
• Vehicle Installation (25Jan23)
• Subscriber Equipment and Options (Updated 6/11/2024)

Next Step: Contact Us

Joining the CLMRN requires more than just flipping a switch. It's important to note that any radios or dispatch consoles that you want to access the network must be compatible with the CLMRN. The best way to determine if you are eligible to join the CLMRN is to reach out and set up a conference call with the CTS team.  

Division of Statewide Emergency Telecommunications

1111 Country Club Road

Middletown, CT 06457