Press Releases


Consumer Alert: New Phishing Scam Targets eLicense Users To Steal Personal Information

Credential Holders Who Receive the Attached Phishing Email Should Delete It Immediately

HARTFORD – The Department of Consumer Protection is warning the public of an ongoing imposter scam targeting Connecticut credential holders in an attempt to steal their personal information.


The scam appears to target all holders of a license, permit, registration, or other type of credential issued by the state of Connecticut, who use the state’s eLicense system to manage their credentials.


“The Department of Consumer Protection issues more than 200,000 credentials annually, most of which are managed using the eLicense system,” said DCP Commissioner Bryan T. Cafferelli. “Phishing attempts and imposter scams are common, so it is important to remain vigilant and recognize the signs of a scam.”


There are a few signs that this email is not legitimate, including:

  • The true email address behind the “From” name is not what is actually displayed, and does not end in .gov.
  • DCP would never revoke a license without a formal hearing.
  • CT.GOV is not the DCP logo.
  • The link does not take you to a webpage (must have “” just before the first “/”)


An example of the email credential holders have received is attached. If credential holders receive a message that looks like the example, it is most likely a scam. Do not click on any links and delete the email immediately. You can also report the phishing attempt by filing a complaint at


If you previously followed a link and provided information, change your password on your eLicense account, as well as on any other website where you may use the same password.


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Media Contact:
Kaitlyn Krasselt
(860) 713-6019 (office)
(860) 377-0246 (cell)