Press Releases
07/02/2024
Attorney General Tong Opens Investigation Into Capulet Entertainment
(Hartford, CT) – Attorney General William Tong today opened an investigation into Capulet Entertainment following dozens of consumer complaints regarding the abrupt collapse of the three-day Capulet Fest 2024 music festival.“We have received dozens of complaints from frustrated Capulet Fest ticketholders. Fans paid hundreds of dollars and booked campsites and overnight accommodates for an outdoor, three-day festival. That’s not what they got. Capulet Entertainment needs to explain exactly how things went so wrong, and provide prompt refunds to every consumer they let down,” said Attorney General Tong.
The festival was intended to take place from June 28-30 at the Thompson Motor Speedway. Ticketholders paid as much as $700 for a three-day pass to the festival, expecting to enjoy 50 different bands and food trucks at an outdoor festival. Many ticketholders had arranged overnight accommodations, including campsites nearby.
One day before the start of the festival, Capulet moved the location 50 miles away to the Webster Theater in Hartford, a much smaller, indoor venue. Many anticipated bands dropped out. Capulet ultimately cancelled the final, third day of the festival. The Office of the Attorney General has received over 60 complaints from ticket holders who have unsuccessfully sought refunds from Capulet.
In an inquiry letter today to Capulet, the Office of the Attorney sought information regarding concert promotions and planning, the reasons for the abrupt change in venue and cancellation of the third night, communications to Connecticut consumers regarding the venue change and cancellation, accounting of the festival revenues, and any refunds provided to date.
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Media Contact:
Elizabeth Benton
elizabeth.benton@ct.gov
Consumer Inquiries:
860-808-5318
attorney.general@ct.gov