Press Releases

Attorney General William Tong

04/03/2020

Attorney General Tong Urges the VA to Suspend Deadlines and Collection Activities for Veterans During COVID-19 Pandemic

(Hartford, CT) -- Attorney General William Tong today joined a multistate coalition of 22 attorneys general led by California in submitting a letter urging the U.S. Department of Veterans Affairs (VA) to suspend benefits claims deadlines and debt collection activities during the COVID-19 pandemic. Due to the current situation, unemployment has skyrocketed and many veterans are losing their jobs, making it difficult for them to make debt payments. In the letter, the coalition argues that the VA’s continued enforcement of these deadlines and collections is putting veterans in financial danger and increasing their risk of losing essential VA benefits that they rely on for basic necessities such as food and housing.

“Almost half of our nation’s veterans are over 65 years old and at high risk for complications from COVID-19. With the VA closed to in-person claims assistance, and many veterans lacking online access, we need to immediately suspend claims deadlines and halt all debt collection. We cannot expect veterans right now to navigate complex appeals processes and bureaucratic extension requests. We need every person at the VA focused on getting aid and care to our veterans as quickly and simply as possible,” said Attorney General William Tong.

Almost half of all U.S. veterans are over 65 years old, and the aging population is at an increased risk of contracting COVID-19 and suffering serious health consequences or dying. The attorneys general argue that because the VA is closed to in-person claims assistance, veterans are forced to face significant barriers on their own. These barriers include the burden of gathering evidence to meet claims deadlines; lack of access to electronic means of claims submission; and a lack of access to veterans’ organizations and attorneys. Additionally, most of the country is subject to a stay-at-home order, making it nearly impossible for veterans to get the help that they need. The coalition urges the VA to suspend all claims deadlines and issue a moratorium on collection activities for benefits overpayments and other debt.

In submitting today's letter, Attorney General Tong joins the attorneys general of California, Colorado, Delaware, Hawaii, Idaho, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Virginia, Washington, and the District of Columbia.
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