Dear Friends,

Welcome to the Office of Consumer Counsel (OCC) website.

Established in 1975, the OCC advocates for consumer interests in all matters which may affect Connecticut consumers with respect to public service companies, electric suppliers, and telecommunications providers. We work to ensure reasonable rates, reliable service, a strong economy, and a clean environment for customers of our state’s electric, gas, telephone, and water utilities, and protection for cable television customers.

Our dedicated legal and financial team brings expertise to the complex issues that are part of the utility regulation and customer concerns we face each day.

We work for Connecticut’s consumers in many different forums. We advocate for the ratepayers before the Public Utilities Regulation Authority (PURA). We testify before the state legislature. We voice concerns through legal action in state and federal courts, and work with state, regional, and federal agencies to develop policies that consider consumer impacts. We also promote the best interests of ratepayers by serving on energy-related boards. We bring the voice of the consumer to the table – from a single individual up to the largest industrial facility.

I encourage you to explore this website and view our most recent articles, scorecard, newsletter, and annual report to learn more about what the OCC is doing to best protect Connecticut’s utility customers.

If you have any questions, please do not hesitate to contact me.

Yours truly, 

Consumer Counsel