*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov) without visiting a Field Office or calling our Benefits Center. Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents -- & much more!

*Check out MyDSS--our new mobile-friendly app! Access your DSS account anywhere, anytime, on any device (www.ct.gov/mydss)

*Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6332).

*DSS Field Offices and staffed Benefits Center (also 1-855-626-6632) are open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m. (closed Wednesday). www.ct.gov/dss/fieldoffices

*Our customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT (1-855-626-6632), except during system maintenance on Saturday, 01/22/2022 from 7:00 p.m. to 10:00 p.m., during which ConneCT will experience a complete outage.

Field Office Locations

Bridgeport Field Office 
925 Housatonic Avenue
Bridgeport, CT 06606

The State of Connecticut continues to take action in preparedness and response to coronavirus disease (COVID-19). 

For your safety and the safety of our staff, effective Tuesday, March 17, 2020, Department of Social Services Field Offices will be closed to the public (through March 27). 

DSS staff will continue to provide services.  There are several ways the Department can continue to meet your needs.

For completed applications or documents to be processed, please:

  • Leave them in the secure dropbox located outside of each DSS field office; or
  • Mail your forms to the DSS Scanning Center at PO Box 1320 Manchester, CT 06045

To apply for benefits, please:

To access information on your current benefits, please:

  • Go online through your My Account or call the DSS Benefits Center at 1-855-626-6632.

**Our customers can also access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT.

Thank you and please stay healthy.  For the latest information, resources, and guidance related to COVID-19, please visit www.ct.gov/coronavirus.


Video Sign Language logo

DSS offers Video Remote Interpreting (VRI) / Language Translation Services
Video Interpreting available onsite
What is VRI?

DSS’s Video Remote Interpreting (VRI) is the on-demand service that provides communication between deaf or hard-of-hearing persons and hearing persons that are in the same location, utilizing an interpreter by way of a computer with a webcam and Internet connection or a tablet using a cellular connection.


  • On-demand services – no need to schedule in advance
  • Average speed of answer 
  • Experienced video interpreters
  • Clear audio and video quality
  • Quiet, private locations

Danbury Field Office
342 Main Street
Danbury, CT 06810

Greater Hartford Field Office
20 Meadow Road
Windsor, CT 06095

Manchester Field Office
699 East Middle Turnpike
Manchester, CT 06040

Middletown Field Office

2081 South Main Street, Suite B
Middletown, CT 06457

New Britain Field Office

30 Christian Lane
New Britain, CT 06051-4152

New Haven Field Office

50 Humphrey Street
New Haven, CT 06511

Norwich Field Office

401 West Thames Street
Norwich, CT 06360

Torrington Field Office

62 Commercial Boulevard
Torrington, CT 06790

Stamford Field Office

1642 Bedford Street
Stamford, CT 06905

Waterbury Field Office

249 Thomaston Avenue
Waterbury, CT 06702

Willimantic Field Office
1320 Main Street / Tyler Square
Willimantic, CT 06226