Connecticut State Department of Transportation
General Contact Information
CTDOT Information Line: 860.594.2000
Construction or Maintenance Activities in your area –
Below are the links to obtain contact numbers for either the Maintenance Division or the Construction Division. Activities on the State’s roadways involving orange CTDOT trucks are typically CTDOT Maintenance operations. Activities that do not have orange CTDOT trucks, but have other construction vehicles, are typically construction projects being administered by the Construction Division.
Bureau of Highway Operations: 860.594.2084
To report a malfunctioning traffic signal; to request tree maintenance; to request an encroachment permit; to report a pothole; to report that your mailbox was hit by a DOT snow plow; or to speak to a staff member.
Phone number: 860.594.2880 Due to high call volume, you may experience an extended wait time, therefore we encourage you visit our website to learn about the Oversize/Overweight Vehicle Permit Unit and to find answers to most questions.
You can also send us an email at firstname.lastname@example.org.
www.cvisn.ct.gov Use this to apply for an oversize/overweight permit. This is the designated portal to use for commercial motor carriers. This is through the State Department of Motor Vehicles, not CTDOT.
www.ct.gov/dmv The CT State Department of Motor Vehicles website houses a wide range of information for holders of Commercial Driver Licenses (CDL) and permits. From the home page of the Connecticut Department of Motor Vehicles website:
Choose Driver's License & IDs
Then click on the blue heading called Commercial Drivers
Bureau of Engineering and Construction: 860.594.2704
Questions about: construction projects; to request a new traffic signal or signage; to request an adjustment in the timing sequence on a State traffic signal; or to speak to a staff member.
Bureau of Public Transportation
For bus or rail schedules, fares, and customer service please call CTRides at 877.287.4337 or visit their website at http://ctrides.com/.
For all other questions about the Bureau of Public Transportation -
Regulation of taxi, livery, or household goods services: 860.594.2865
Office of Transit and Ridesharing: 860.594.2830
Office of Rail: 860.594.2900
Connecticut River Ferry services: 860.594.2007
Other information: 860.594.2802
Bureau of Finance and Administration: 860.594.2202
Performs the financial activities of the Department and administrative services including: Operations and Support, Human Resources, Contracts, Agreements, Contract Compliance, and External Audits.
To report that a road hazard or DOT vehicle has caused damage to your property or vehicle, your request must be in writing. Go to https://www.ct.gov/dot/claims for complete instructions about how to file a claim. If you wish to speak to a Claims staff member, the Claims phone number is 860.594.2235.
If you are inquiring about an auto accident resulting in damage to State property, or if you have questions regarding an invoice you received, call 860.594.2298.
Human Resources: 860.594.3106
Bureau of Policy and Planning: 860.594.2002
Performs a variety of corridor and system-wide planning, alternatives, analysis and feasibility studies, for the movement of people and goods, for all modes of transportation, including: rail, bus, highway, aviation, bicycling, walking, and waterway. Prepares environmental documents, administers the Statewide commuter parking lot program, and coordinates the planning and development of bicycle and pedestrian facilities.
Consultant Selection: 860.594.3017
The Consultant Selection Office (CSO) oversees the hiring of professional engineering firms to perform work for CTDOT. Additional information may be found on our webpage at www.ct.gov/dot/business/consultant/selection.
Equal Opportunity and Diversity: 860.594.2211
Legislative Office: 860.594.3013
Management Services: 860.594.3607
Legal Services: 860.594.3044
State Traffic Administration, Office of: 860.594.3020
Use the Connecticut State Government Telephone and Email Directory at www.phone.ct.gov.
Deputy Commissioner’s Office: 860.594.3000
Commissioner’s Office: 860.594.3000