Workers’ compensation is a mandatory program provided by the State of Connecticut, which provides payment of medical expenses and lost wages for employees who suffer work related injuries or illness. This system may also provide other benefits for those who qualify. Connecticut General Statutes regulate what benefits are due to an injured employee.

Managed Care System
The State of Connecticut operates a managed care program administered by Gallagher Bassett in compliance with Connecticut General Statutes. The program provides a network of medical facilities and physicians that the injured employee must treat within, along with nurse case management support for coordinated care when the injuries are more extensive. Receiving treatment outside Gallagher Bassett Medical Provider Network may jeopardize your entitlement to available workers’ compensation benefits, subject to the jurisdiction of the Workers’ Compensation Commissioner. Injured employees requiring prescribed medications should have their prescriptions filled at a Gallagher Bassett network pharmacy to avoid out-of-pocket expenses.

Role of the Third Party Administrator
The workers’ compensation claims administrator, Gallagher Bassett, approves or contests claims. The decision is not made by your supervisor/designated charge, Program Supervisor, the HR/WC Office or the Department of Mental Health and Addiction Services.