The Connecticut Mental Health Center
Mobile Crisis Intervention and Evaluation Unit
If You Need Help
Connecticut Mental Health Center serves people with mental illness and/or addictions. Throughout CMHC and its satellites, our highly experienced, compassionate clinical staff is dedicated to helping patients find and follow their own individual pathways to recovery.
If you are experiencing a mental health or trauma-related crisis and wish to see or speak with someone at CMHC, your first step is to call or visit our Mobile Crisis Intervention and Evaluation Unit.
This unit serves as the main portal of entry for the majority of inpatient and outpatient services at CMHC. The goals of the unit are to provide comprehensive and efficient evaluation and referral services for individuals who present with major mental illness or who are in crisis and in need of immediate psychiatric services. The unit’s responsibilities include pre-admission screening for all hospital admissions, walk-in evaluations, telephone crisis and information services, mobile outreach, and time-limited therapy.
Our Non-Discrimination Policy
No one age 18 or older is denied screening, crisis intervention, or emergency care at CMHC. Individuals are not denied care based on race, ethnicity, religion, or sexual orientation.
Mobile Crisis Intervention and Evaluation Unit hours
Monday thru Friday, 9am-5pm (excluding State holidays)
To reach out by telephone, please call (203) 974-7713.
Visit the first floor of CMHC’s main building at 34 Park Street, New Haven.
The South Central Crisis Service is an evening and weekend telephone counseling service, available to help you at the following times:
Monday through Friday
5 PM—8 AM the following morning
Weekends and Holidays
24 hours per day
To reach the Crisis Service:
Please call CMHC at (203) 974-7300.
A Person to Talk With
If you are not experiencing a crisis or emergency but need someone to talk with, you may call the Safe Harbor Warm Line at 1-800-258-1528. The Warm Line is staffed by trained Peer Support Counselors.
Warm Line Hours:
Seven days per week, 365 days per year, between 5 PM and 10 PM.
If you are in immediate danger, please call 911.
If you are on a recovery journey, you may wonder how to receive ongoing clinical services at CMHC. You may be eligible if you meet specific criteria:
- You must be age 18 or older.
- You must meet income and insurance eligibility requirements of the CT Department of Mental Health & Addiction Services.
- Priority is given to people living in New Haven, Hamden, Woodbridge or Bethany.
If you do not live in one of these towns, please visit the CT Department of Mental Health & Addiction Services to learn about your treatment options.
Return to: CMHC Home