Press Releases


Consumer Protection, Attorney General Urge Consumers to Use Christmas Tree Shops Gift Cards Before July 21

The retail outlet is closing all stores nationwide, including four in Connecticut

HARTFORD — Department of Consumer Protection Commissioner Bryan T. Cafferelli and Attorney General William Tong today advised Connecticut consumers who may have unused gift cards to Christmas Tree Shops to use those credits prior to July 21, when the chain has announced it will no longer honor gift cards.

Christmas Tree Shops filed for bankruptcy in May and recently defaulted on its loan. The company recently announced its plans to liquidate its remaining 70 stores, including those in Connecticut.

The retail outlet will stop accepting gift cards after July 21. Consumers can check the balance of their gift cards by visiting the company’s website. You will need the card number and pin.

“When companies close, the time consumers have to use gift cards can be unpredictable,” said DCP Commissioner Bryan T. Cafferelli. “Consumers now only have two weeks to use their gift cards at Christmas Tree Shops. This is a good reminder to use gift cards to any business soon after receiving them. While gift cards do not expire in Connecticut, sudden store closings and bankruptcies may prevent consumers from using gift cards.”

"With all Christmas Tree Shops set to close, time is running out to use gift cards and to make final returns,” said Attorney General William Tong. “Consumers should act quickly and get their money's worth now, especially since you should not necessarily expect to receive a refund or any other compensation from the store.”

Christmas Tree Shops remaining stores in Connecticut include:

  • Danbury
  • Manchester
  • Orange
  • Waterford

Consumers with questions can contact the Attorney General's Consumer Assistance Unit at 860-808-5240 or the Department of Consumer Protection at

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Office of the Attorney General

Elizabeth Benton