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Food Safety Advisory: Consumer Protection Advises Consumers to Return, and Not Consume Mislabeled Ice Cream

Department warns consumers about ice cream with undeclared soy

Friday, January 3rd, 2020 – The Department of Consumer Protection’s (DCP) Food and Standards Division is advising those who may have an allergy to soy not to consume Cookies and Cream Ice Cream (one half gallon containers) produced by Shady Glen Dairy Bar under the brand name Shady Glen Ice Cream. The ice cream may contain soy, a common allergen that can cause serious or life-threatening reactions to those who have an allergy and consume the product.

The product was only distributed in the State of Connecticut to the following stores, who have been directed to remove it from sale:

  • Highland Park Markets: Farmington, Glastonbury, Coventry, Manchester, Suffield
  • Big Y Supermarket: Marlborough, Manchester, Tolland, Ellington, Enfield
  • Shoprite Supermarkets: East Hartford, Manchester
  • Geissler’s Supermarkets: Granby, Bloomfield, Windsor, Somers, South Windsor

A picture of the product can be seen below:



Consumers who have questions about returns may contact Shady Glen Dairy Bar at (860) 643-0511 or the place of purchase.

“It’s incredibly important to ensure that food products are labeled appropriately, especially when they may contain allergens that can threaten our health,” said Consumer Protection Commissioner Michelle H. Seagull, “We hope that consumers will take caution, and return this product quickly. I want to thank Shady Glen Dairy bar for their attention to this matter.”

Consumers who have questions or concerns about food establishments in the State of Connecticut may contact DCP’s Food and Standards Division at


Media Contact:
Lora Rae Anderson
(860) 713-6019 (office)
(860) 247-8711 (cell)

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