To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. We apologize for any inconvenience.

Press Releases

DCP Press Release Header



Wednesday, October 11th, 2017 – Today the Department of Consumer Protection (DCP) released a new fact sheet for consumers seeking to hire homemakers and companions. The fact sheet is meant to help families understand the process of working with homemaker companion agencies so they are able to make the best decisions possible for their specific needs.

“Hiring a homemaker companion can be a confusing process, but it’s incredibly important to do it right,” said Commissioner Michelle H. Seagull, “Families who need to hire a homemaker companion usually need to do it quickly, and have a lot to consider. We want to provide helpful information to these families to aid them in the process.”

Before you hire a homemaker companion, you should:

  • Understand whether or not the agency you’re working with is operating as an employer or as a registry;
  • Read your contract thoroughly, and ask any questions you have, especially regarding additional fees;
  • Know the process for reporting a problem.

A copy of our fact sheet can be found here.

Consumers who need to file a complaint with us may email us at, or contact our complaint center with questions at (860) 713-6300.


Media Contact:
Lora Rae Anderson  
(860) 713-6019 (office)
(860) 247-8711 (cell)


Twitter: DCP on Twitter
Facebook: DCP on Facebook