Department Advises Anthem Consumers to Monitor Medical Statements Following Data Breach
“While more information about the scope and depth of the data loss will become available in time, it’s important that consumers understand what they need to look for,” Consumer Protection Commissioner Jonathan A. Harris said today. “The breach of medical and health insurance information requires Anthem customers to watch not only their financial accounts, but health care statements as well.”
In September 2014, Reuters reported that medical information is “worth 10 times more than credit card number[s] on the black market,” and that cyber- criminals are increasingly targeting the $3 trillion U.S. healthcare industry.
- a bill for medical services you didn’t receive or a call from a debt collector about a medical debt you don’t owe
- medical collection notices on your credit report that you don’t recognize
- a notice from your health plan saying you reached your benefit limit
- a denial of insurance because your medical records show a condition you don’t have
In the wake of this and any data breach, don’t get hooked by a “phishing” scheme. Delete email or text messages that ask you to confirm or provide personal information. The sender may even try to prove they are legitimate by including some personal information about you in their message. Chances are this information was stolen as part of a data breach. Legitimate companies DO NOT ask for sensitive personal data via email or text.