NOTICE: This office is currently closed to public visitors as a protective measure for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. Visit the Department coronavirus information

CONSUMER ALERT
 
December 10, 2015
Insurance Commissioner Warns
of Phone Scams Targeting Policyholders
 
Connecticut Insurance Commissioner Katharine L. Wade is advising consumers to be wary of a scam in which a caller poses as a representative of an insurance company and informs people that their policy is being canceled for non-payment. The caller then asks for a credit card payment over the phone to reinstate the policy.
 
The Department has become aware of at least one instance in Connecticut where this occurred.“Fortunately the policyholder did the right thing and contacted his insurance agency which confirmed the policy was in good standing,” Commissioner Wade said.
 
“We urge consumers to be vigilant at all times but especially around the holidays. Never give out your credit card information to an unsolicited caller,” Commissioner Wade said. “If you have an agent or agency you deal with directly, contact them to verify the status of your policy or payment or call your insurance company’s customer service number.”
 
For further assistance with this or any insurance issue, visit the Connecticut Insurance Department at www.ct.gov/cid or call, 800-297-3900 or email at: insurance@ct.gov
 
Connecticut Insurance Department
153 Market Street
Hartford, CT 06103
(860) 297-3800