Connecticut's Official 
Insect Information Office, New Haven
The Insect Information Office is part of the Department of Entomology of The Connecticut Agricultural Experiment Station. This office answers inquiries about insect problems for all Connecticut residents, including homeowners and businesses.
Dr. Gale E. Ridge is responsible for the office. The office is located in Room 209, Jenkins Laboratory. Office hours and phone access is Monday-Friday, 8:30 a.m.- 4:30 p.m.
Insect samples can be submitted in person or by mail. Diagnosis involves visual assessment often using microscopic examination, and other procedures as necessary.
Questions or requests for information can be made by phone, fax, email, or in person.
For more information:
Dr. Gale E. Ridge
Department of Entomology
The Connecticut Agricultural Experiment Station
123 Huntington Street, P. O. Box 1106
New Haven, CT 06504
Phone: (203) 974-8600
Fax: (203) 974-8502
Email: Gale.Ridge@ct.gov
Toll-Free Phone Number Outside New Haven Area: 1-877-855-2237
How to Collect and Submit Samples:
1. Collect fresh specimens. Send or bring in a generous amount of material, if available.
2. All specimens should be submitted in crush proof containers. In addition, the submission of spiders should be in a container of alcohol that is leak proof. Please be sure the container is well packed. If samples arrive in poor condition it may be necessary for us to request additional specimens. Mail packages to arrive on weekdays.
3. If possible, provide complete background information about the specimen. A form to accompany samples is available upon request from this office or from the Experiment Station website. It is suggested that this form be completed as thoroughly as possible to assist with diagnosis.
Mailing Address:
The Connecticut Agricultural Experiment Station
Insect Inquiries
P. O. Box 1106
New Haven, CT 06504
Physical Address (for UPS, FedEx, etc.):
The Connecticut Agricultural Experiment Station
Insect Inquiries
123 Huntington Street
New Haven, CT 06511