Related Resources

Resources for DSS Clients, Including Videos and Guides

First off, by creating an online client benefits account at– ‘MyAccount’ - with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a user name and password online at www.connect.ct.gov Opens in a new window. The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a computer or smartphone with an internet connection.

MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm. The following videos and pamphlets may also be helpful to you.

• How to Connect to Customer Service at DSS
• How to Create a ConneCT Account Opens in a new window (video)
• How to Reset Your ConneCT Password (video)
• How to Retrieve Your ConneCT User ID (video)
• How to Report Changes Online (video)
• How to Renew Your Benefits Online (video)
• Creating MyAccount - a Guide
• Creating MyAccount - a Guide (Versión en Español)
• Follow this link for the ConneCT Online Options Brochure:
ConneCT with DSS: Online Options

ConneCT also features a service prescreening tool at www.connect.ct.gov Opens in a new window which helps show if you may be eligible for programs with DSS. By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.