In Portal, an Agency Administrators (Admin) are non-Division of Scientific Services (DSS) personnel who will oversee the use and configuration of their client agency.
The Agency Admin is responsible for:
- Enrolling existing agency users and assigning roles
- Creating agency personnel accounts in Portal
- Editing/updating agency personnel accounts in Portal
- Guiding agency personnel on the use of Portal
The Agency Admin can also:
- Edit Agency contact and location details
- Access and edit agency submissions that are incomplete.

Agencies Must Set Up Their Agency Administrator with the DSS As Soon As Possible.
Versaterm Academy Training for Portal
- Application Overview
- Administration
- Agency Admin
- Roles
- Case Creation and Entry
Portal Roles
The below PDF provides a quick overview of the different Portal user roles.
- Agency Admin
- Super User
- Case Entry
- View Requests
Bidirectional Project contacts
Bruce W. Cranstoun
Laboratory Information Systems Manager
Email: Bruce.Cranstoun@ct.gov
Phone: 203-694-6543