Public Safety Division - Officer Conduct

The DMHAS Public Safety Division is committed to providing high-quality police services to the community. In order to be responsive to community needs, it is necessary to have citizen input. Your constructive comments about our service, good or bad, will help us to improve and to achieve our goals.

Commending Exceptional Performance

Please complete the attached form to commend the actions of a Public Safety Division employee. Describe the incident and the actions that were exceptional. If you do not know the employee’s name, information such as the date, time and location of the occurrence will help us identify him/her.

Making a Complaint

It has been our experience that many complaints involve a misunderstanding of police policy or procedure and are often resolved by speaking with supervisory personnel. While we encourage you to try this avenue, we understand that some complaints require a full inquiry.

A complaint can be made electronically utilizing the forms attached. Forms are also located at the Division of Safety Services; Support Operations Unit located on the Campus of Connecticut Valley Hospital and can be obtained by calling (860) 262-5326.

The Civilian Complaint Form is available in both English and Spanish and once completed may be submitted to a Police Supervisor or the Chief of Police.